AgTC announces results of 8th annual ocean carrier performance survey

All Annual Survey responses are aggregated, and the individual responses discarded, to assure confidentiality of each shipper's response

By ·

The results of the AgTC’s 2013 Ocean Carrier Performance Survey were announced late last week at the 25th Annual Meeting of the Agriculture Transportation Coalition in San Francisco, with APL winning top ranking. 

All Annual Survey responses are aggregated, and the individual responses discarded, to assure confidentiality of each shipper’s response.

This year’s Survey was expanded to gain more insight into agriculture and forest products shippers who completed the Survey. The Survey collected data on the shippers’:

-    Cargo origins in the US and Canada
-    Global cargo destinations
-    Volume of cargo/containers shipped each year
-    Special equipment and handling requirements
-    Mode of transport (truck, rail, barge) used to access the departure ports

The AgTC members were then asked to rate ocean carriers in eleven categories of service. Following are the categories and the two highest ranked carriers in each category. (The full results showing the entire rankings may be shared with individual carriers, upon request)
• Most consistent availability of correct sizes and types of container equipment needed
◦ APL
◦ OOCL
• Most consistent availability of slots on vessels and equipment needed each week by port and service string
◦ Hapag-Lloyd
◦ Hanjin Shipping
• Best overall document accuracy and efficiency
◦ OOCL
◦ Yang Ming
• Most accuracy in shipment rating and bill of lading release/turn time
◦ OOCL
◦ APL
• Most willing to accept shippers’ export documentation as close to cargo cut-off as possible
◦ APL
◦ OOCL
• Best vessel schedules and transit days
◦ Hamburg Sud & ‘K’ Line (tied)
◦ APL
• Best intermodal door service and availability from shipper facilities or interior gateways
◦ ‘K’ Line
◦ APL
• Best terminal service and efficiency at US ports
◦ APL
◦ Yang Ming & Evergreen (tied)
• Best terminal service and efficiency at foreign ports
◦ ‘K’ Line
◦ Hamburg Sud
• Carrier that understands and attempts to adapt to commercial needs of the agriculture community
◦ U.S. Lines
◦ Yang Ming
• Best representatives’ response time and ability to address problems
◦ OOCL
◦ U.S. Lines

The Agriculture Transportation Coalition has been named by leading transport publications as “the principal voice of agriculture exporters in US transportation policy.”


About the Author

Patrick Burnson, Executive Editor
Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at [email protected]

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Latest Whitepaper
New Supply Chain Technology Best Practices
New breakthrough developments, such as drones and driverless vehicles, seem to be everywhere.
Download Today!
From the October 2017 Logistics Management Magazine Issue
A leading distributor of professional salon products in the U.S. forms unique partnerships with its key LTLs to lower transport costs, reduce its carbon footprint and improve service to its 565 store locations.
Q4 2017 Rail/Intermodal Roundtable: Improvements apparent; work remains
LM Viewpoint: Collaboration, Now more than ever
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
The State of the Rail/Intermodal Markets
In this webinar our panel will discuss the new service challenges facing rail/intermodal providers and offer practical advice for how shippers can keep efficiency high and costs down.
Register Today!
EDITORS' PICKS
SalonCentric: One Beautiful Network
A leading distributor of professional salon products in the U.S. forms unique partnerships with its...
2017 Alliance Awards: Recognizing outstanding supply chain partnerships
In an era where effective supply chain collaboration is both highly valued and elusive, Logistics...

26th Annual Study of Logistics and Transportation Trends: Transportation at Digital Speed
While a majority of companies strongly agree that transportation is a strategically important...
34th Annual Quest for Quality Awards: Winners Revealed
Which carriers, third-party logistics providers, and North American ports have crossed the service...