American Airlines adds value to the cold chain

ExpediteTC, will include a new solution for the requirements of cold packaging during transit

By ·

On the eve of the annual meeting of The Council of Supply Chain Management Professionals (CSCMP) annual meeting this week, American Airlines Cargo division announced the expansion of its cold-chain service.

ExpediteTC will include a new solution for the requirements of cold packaging during transit.

The new solution, called ExpediteTC Passive, supports ambient temperature control using state-of-the-art cool rooms, expedited handling processes and high-visibility monitoring to ensure cargo is handled within desired temperature ranges. This offering augments American’s current service, ExpediteTC Active, which utilizes dry ice and battery-powered containers to actively regulate temperature levels, regardless of ambient conditions.

“Our new ExpediteTC Passive cold-chain service provides our customers with another important option for moving time- and temperature-sensitive cargo,” said Dave Brooks, president of American Airlines Cargo. “The worldwide rollout of this service is supported by extensive training to provide a consistent, reliable service across our network.”

Preparation for launch of the new service included a pilot program and training of 2,400 ground and warehouse employees around the world. The service integrates American’s proprietary high-visibility system with distinct processes used by employees to support temperature control during handling.

American Airlines has been an innovator in this technology from the very beginning,” said Brandon Fried, executive director of the Air Forwarders Association. “It comes as no surprise that they are continuing to refine their technology.

Shippers may access online tracking and receive notification alerts via e-mail or mobile phone. ExpediteTC is supported by a 100 percent money-back guarantee that the shipment will be flown on the routing for which it was booked. In addition, a help desk is available for the service 24 hours a day, seven days a week.


About the Author

Patrick Burnson, Executive Editor
Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at [email protected]

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Latest Whitepaper
Partnering for Supply Chain Success with FRAM Group and True Value
Disruptive forces such as new technology, changing regulations, talent shortages, and infrastructure bottlenecks continue to be the prime focus for supply chain executives and managers.
Download Today!
From the March 2017 Issue
WMS vendors are stepping up to the plate and developing functionalities and solutions that meet the complex needs of today’s companies. Our top analysts take a peek into these developments and discuss the DC of the future and the software that will support it.
5 Supply Chain Trends Happening Now
2017 Warehouse/DC Equipment Survey: Investment up as service pressures rise
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
2017 Trucking Regulations & Infrastructure Update
In this session our panel brings shippers up to date on the state of transportation regulations. Discussion will revolve around regulatory reform, aspects of the federal highway bill and what the transportation landscape looks like in the early days of the Trump administration.
Register Today!
EDITORS' PICKS
LM Exclusive: Major Modes Join E-commerce Mix
While last mile carriers receive much of the attention, the traditional modal heavyweights are in...
ASEAN Logistics: Building Collectively
While most of the world withdraws inward, Southeast Asia is practicing effective cooperation between...

2017 Rate Outlook: Will the pieces fall into place?
Trade and transport analysts see a turnaround in last year’s negative market outlook, but as...
Logistics Management’s Top Logistics News Stories 2016
From mergers and acquisitions to regulation changes, Logistics Management has compiled the most...