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Improving LTL carrier/shipper relations

It's no secret that shippers are coping with a new era of tighter capacity, higher rates, and tougher carrier negotiations. With this in mind, we offer this custom issue designed to help shippers get closer to their carriers.
By Staff
March 27, 2013

After being battered by three years of recession that decimated profits, LTL carriers, not surprisingly, are now laser-focused on improving yields and profitability in order to make decent enough returns to recapitalize their businesses and rolling stock.

However, smart carriers are also focused on strengthening the relationship they have with their customers.


Read this custom issue to discover…

  • How Saia LTL Freight listened to its customers and turned customer service into a key differentiator.

  • A comprehensive look at the LTL market explaining why improving carrier/shipper relations has never been more vital.

  • The “ABCs of improving LTL relations”, a practical how-to that offers shippers four time-tested methodologies to help carriers ease shipments through their systems.

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Article Topics

· Saia · All topics

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