LM    Topics 

MCA Solutions to merge with Servigistics

Service parts powerhouse emerges, with combined assets of Servigistics, Xelus, and MCA Solutions


Servigistics, the worldwide leader in Service Lifecycle Management (“SLM”) software, announced yesterday that it has completed a merger with MCA Solutions, a leading best-of-breed provider of service parts optimization solutions. Servigistics’ majority shareholder, Marlin Equity Partners, which has over $1 billion of capital under management, funded the MCA acquisition as part of its plan to accelerate Servigistics strategic growth. Servigistics is currently No. 11 on Modern’s Top 20 Supply Chain Management Software providers annual ranking with $58 million in revenue.

“Durable goods manufacturers around the world continue to invest in extending the usable life of the products they sell, aiming to bolster post-sales service revenue and profit streams,” stated Eric Hinkle, CEO, Servigistics. “This trend is increasingly prevalent given the persistence of global economic uncertainties into 2012, so the timing for merging with MCA could not be better.”

Servigistics will be integrating MCA’s offerings in Performance Management, Business Design, Demand Forecasting, Inventory Optimization, Supply Planning, Contract Management, Network Design, Lifecycle Management, Budget Management, and Supplier Management into its existing SLM portfolio, creating the market’s broadest and deepest solution for post-sales service automation. MCA’s three deployment options - Enterprise, On-Demand, and Desktop - will also open up new markets for the combined company.

Dr. Morris Cohen, Chairman and co-founder of MCA Solutions, added, “I am pleased to be combining forces with Servigistics and eager to help realize the extended vision for competing through service made possible by the integration of our companies.”

Following the merger and integration of Xelus from Click Commerce, Servigistics now boasts unparalleled capabilities in service parts planning and optimization, backed by the industry’s strongest team of domain expertise in aerospace and defense, high-tech, industrial equipment, motor vehicles, oil and gas, medical equipment, and consumer electronics and appliances.

“I am excited about the opportunity to complement MCA’s existing service parts deployments with the other offerings in Servigistics portfolio, including Field Service, Service Logistics, Service Knowledge, Service Content, Remote Service, and Service Parts Pricing,” said Robert Salvucci, President and CEO of MCA Solutions. “The advanced capabilities within MCA’s service parts offerings will strengthen Servigistics’ existing solution deployments.”

MCA operates out of offices in Philadelphia, PA and Brussels, Belgium. These locations will now become Servigistics offices and will strengthen Servigistics’ existing presence in these major markets.


Article Topics

Servigistics
Supply Chain Software
   All topics

Latest in Logistics

Automate and Accelerate: Replacing Pick-to-Light with the Next Generation of Automation
STB Chairman Martin J. Oberman retires
LM reader survey drives home the ongoing rise of U.S.-Mexico cross-border trade and nearshoring activity
A buying guide to outsourcing transportation management
SKU vs. Item-level Data Visibility: Why it Matters for End-to-End Traceability
Key benefits of being an Amazon Business customer with Business Prime
USPS cites continued progress in fiscal second quarter earnings despite recording another net loss
More Logistics

Subscribe to Logistics Management Magazine

Subscribe today!
Not a subscriber? Sign up today!
Subscribe today. It's FREE.
Find out what the world's most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today.

May 2024 Logistics Management

May 2, 2024 · As the days of slow, invisible supply chains that “worked behind the scenes” continue to fade in the rearview mirror, companies are improving their demand forecasting, gaining real-time visibility across their networks and streamlining their operations—and its software that makes that all possible.

Latest Resources

Get Your Warehouse Receiving Audit Checklist Now!
C3 Solutions created a detailed Warehouse Receiving Audit Checklist to enhance efficiency, ensure compliance, minimize errors, and reduce operational costs. Download it now to streamline your procedures and maintain operational excellence.
Last-Mile Evolution: Embracing 5 Trends for Success
Optimizing Parcel Packing to Cut Costs
More resources

Latest Resources

2024 Transportation Rate Outlook: More of the same?
2024 Transportation Rate Outlook: More of the same?
Get ahead of the game with our panel of analysts, discussing freight transportation rates and capacity fluctuations for the coming year. Join...
Bypassing the Bottleneck: Solutions for Avoiding Freight Congestion at the U.S.-Mexico Border
Bypassing the Bottleneck: Solutions for Avoiding Freight Congestion at the U.S.-Mexico Border
Find out how you can navigate this congestion more effectively with new strategies that can help your business avoid delays, optimize operations,...

Driving ROI with Better Routing, Scheduling and Fleet Management
Driving ROI with Better Routing, Scheduling and Fleet Management
Improve efficiency and drive ROI with better vehicle routing, scheduling and fleet management solutions. Download our report to find out how.
Your Road Guide to Worry-Free Shipping Between the U.S. and Canada
Your Road Guide to Worry-Free Shipping Between the U.S. and Canada
Get expert guidance and best practices to help you navigate the cross-border shipping process with ease. Download our free white paper today!
Warehouse/DC Automation & Technology: It’s “go time” for investment
Warehouse/DC Automation & Technology: It’s “go time” for investment
In our latest Special Digital Issue, Logistics Management has curated several feature stories that neatly encapsulate the rise of automated systems and...