Modex 2012: Voxware introduces new voice management suite
VoxPilot, a new software suite from Voxware (Booth 1414) gives logistics executives unprecedented visibility into work as it progresses, and immediate access to corrective tools when action must be taken.
Latest NewsState of Logistics 2016: Pursue mutual benefit Saia announces plans for Northeast expansion Creform celebrates 25th anniversary PwC reports a mild decline in third quarter transportation & logistics M&A activity UPS turns in strong Q3 earnings performance More News
Latest ResourceCase Study: LEAN Yields Big Results Every day, companies across a wide range of industries use LEAN in their supply chains, warehouses and distribution centers, finance departments, and customer service centers, among other areas. LEAN practices improve safety, quality, and productivity by extracting cost and waste from all facets of an operation – from the procurement of raw materials to the shipment of finished goods.
VoxPilot, a new software suite from Voxware (Booth 1414) gives logistics executives unprecedented visibility into work as it progresses, and immediate access to corrective tools when action must be taken. VoxPilot enables enterprises to improve customer service commitments by closing the gap between static dashboard reporting and active correction of bottlenecks.
“This new software provides the ability to make immediate real time adjustments to distribution operations across multiple facilities,” said Stephen Gerrard, VP of marketing. “This capability will allow an organization to react to changing customer priorities throughout the day.”
The new suite is a role-based, action-oriented and scalable workforce management tool for voice-directed operations. Each user creates a tailored view of real-time operations data specific to his or her role, yielding actionable information. VoxPilot has a unique “one-click” bridge from display to action, enabling instant intervention in ongoing work. VoxPilot is also the first workforce management tool to scale across multiple facilities, giving management visibility to every operation simultaneously from a single console.
“Enterprises with high customer service commitments know that distribution operations are integral to their value proposition, and they are increasingly demanding real time tools,” Gerrard said. “Management not only has instant visibility into ongoing work, but also the power to immediately shift priorities and correct problems.”
Modex 2012 is scheduled to be held February 6-9, 2012 in Atlanta’s Georgia World Congress Center. The tradeshow will showcase the latest manufacturing, distribution and supply chain solutions in the material handling and logistics industry. Modern’s complete Modex 2012 coverage.
About the AuthorBob Trebilcock Bob Trebilcock, editorial director, has covered materials handling, technology, logistics and supply chain topics for nearly 30 years. In addition to Supply Chain Management Review, he is also Executive Editor of Modern Materials Handling. A graduate of Bowling Green State University, Trebilcock lives in Keene, NH. He can be reached at 603-357-0484.
Subscribe to Logistics Management Magazine!Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!
European Logistics Update: Post-Brexit U.K. moving ahead, but in which direction? Badcock Home Furniture &more: Out with paper, in with Cloud TMS View More From this Issue