Subscribe to our free, weekly email newsletter!



OOCL chosen as best Ag ocean cargo carrier

By Patrick Burnson, Executive Editor
July 07, 2014

The results of the The Agriculture Transportation Coalition (AgTC) 2014 Ocean Carrier Performance Survey were announced at the 26th Annual Meeting in San Francisco last week with OOCL taking first place honors.

Hamburg Sud and Evergreen finished closely behind in the voting, and were also recognized for their superior performance.

Each year, the AgTC surveys the broad and diverse cross-section of our members, the U.S. agriculture and forest products exporters and importers from all geographic locations, of virtually all dry and refrigerated products, via dry and refrigerated 20-foot and 40- foot containers, to determine the ocean carrier performance.

“The AgTC’s Ocean Carrier Performance Survey has become a much anticipated means for ocean carriers to benchmark their performance on critical factors which determine the customer experience with their line,” says Peter Friedmann, AgTC’s Executive Director.
While the complete rankings are not released publicly, the AgTC does individual carrier ratings, both overall and for each performance element, with that carrier, upon request. This then can be a constructive means to gauge performance relative to competing carriers.

All Annual Survey responses are aggregated, and the individual responses discarded, to assure confidentiality of each shipper’s response.

According to Friedmann, this year’s survey was again expanded to gain more insight into agriculture and forest products shippers
who completed the survey.

The survey collected data on the shippers’:

- Cargo origins in the U.S. and Canada
- Global cargo destinations
- Volume of cargo/containers shipped each year

The AgTC members were then asked to rate ocean carriers in eleven categories of service.

· consistent availability of correct sizes and types of container equipment needed
· consistent availability of slots on vessels and equipment needed each week by port and service
string
· overall document accuracy and efficiency
· accuracy in shipment rating and bill of lading release/turn time
· willingness to accept shippers’ export documentation as close to cargo cut-off as possible
· advertised vs. actual vessel schedule and transit time
· intermodal door service and availability from shipper facilities or interior gateways
· terminal service and efficiency at US ports
· terminal service and efficiency at foreign ports
· understanding and adaptation to commercial needs of the agriculture community
· representatives’ response time and ability to address problems.

The fact that all three top carriers made a stretch run for the title speaks volumes about the value they place in this contest. Congratulations to all three top finishers.

About the Author

image
Patrick Burnson
Executive Editor

Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at .(JavaScript must be enabled to view this email address).


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

The International Air Transport Association (IATA) announced August 2014 data for global air freight markets showing continued “robust”growth in air cargo volumes.

Even though some of its key metrics dropped sequentially from August to September, the outlook for manufacturing over all remains strong, according to the most recent edition of the Manufacturing Report on Business issued today by the Institute for Supply Management (ISM).

Company officials said that these planned changes, which will take effect on January 4, 2015, will provide for increases in current pay rates and reduce the time it takes for its nearly 15,000 drivers to reach top pay scale.

While the economy has seen more than its fair share of ups and downs in recent years, 2014 is different in that it could be the best year from an economic output perspective in the last several years. That outlook was offered up by Rosalyn Wilson, senior business analyst at Parsons, and author of the Council of Supply Chain Management Professionals (CSCMP) Annual State of Logistics Report at last week’s CSCMP Annual Conference in San Antonio.

Matching last week, the average price per gallon of diesel gasoline dropped 2.3 cents, bringing the average price per gallon to $3.755 per gallon, according to the Department of Energy’s Energy Information Administration (EIA).

Article Topics

Blogs · Global · Container · Transportation · All topics

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2013 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA