Subscribe to our free, weekly email newsletter!

Saturday delivery services lead list of upgrades for FedEx Express domestic service lineup


FedEx Express Expands First Overnight Service in U.S. FedEx Leads Industry for Saturday and 8 a.m. Deliveries, Makes Additional Service Enhancements.

By Jeff Berman, Group News Editor
September 23, 2010

FedEx subsidiary FedEx Express said this week it has rolled out various upgrades to its domestic service line.

“We expanded FedEx First Overnight in direct response to customer demand,” a FedEx spokesperson told LM. “Several of our customers ship highly time-sensitive packages and the demand for this service has grown consistently since it was first introduced.  This particular expansion has been in planning for the last several months and has been top of mind, despite the economic downturn.”

The spokesperson said that to put it into perspective, more than 24,300 zip codes are now serviced by FedEx First Overnight as compared to just over 10,000 in May of 2006.  And 1 million businesses now have access to FedEx First Overnight deliveries.

Company officials said the changes include:

  • expanding FedEx First Overnight deliveries by 8 a.m. the next business day, which are geared towards time-sensitive packages for industries like manufacturing, banking, law, and entertainment, and have a money-back guarantee;
  • adding FedEx First Overnight Saturday, with deliveries at 9:30 a.m. (Saturday deliveries cover more than 90 percent of the U.S. population base), the addition of a Saturday Hold At Location for FedEx Priority Overnight and FedEx 2Day service for Saturday pick-ups, and FedEx Home Delivery service available on Saturday;
  • extended on-call pickup times; and
  • a ZIP code expansion, which expands service area coverage for inbound FedEx International First shipments—U.S. inbound shipments from more than 60 countries and Caribbean islands in one or two business days by 8 or 8:30 a.m.

What’s more, FedEx research also showed that customers have a need for early Saturday deliveries as well, noted the spokesperson. With the on-call pickup expansion, just as customer time-sensitivity in the morning has driven the FedEx First Overnight expansion, customer time-sensitivity for extra time at the end of the business day has driven the company’s expansion of the on-call pickup window.

“These enhancements give our customers faster service (FedEx First Overnight and on-call pickup window expansion) and more options (Saturday services) than ever with FedEx,” the spokesperson said. “FedEx Express is committed to making investments to give customers faster service and more options.  All of these enhancements are designed to make doing business easier and more time efficient for our customers.”

About the Author

Jeff Berman headshot
Jeff Berman
Group News Editor

Jeff Berman is Group News Editor for Logistics Management, Modern Materials Handling, and Supply Chain Management Review. Jeff works and lives in Cape Elizabeth, Maine, where he covers all aspects of the supply chain, logistics, freight transportation, and materials handling sectors on a daily basis. .(JavaScript must be enabled to view this email address).

Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

Seasonally-adjusted (SA) for-hire truck tonnage in October at 135.7 (2000=100) was up 1.9 percent compared to September’s 133.1, and the ATA’s not seasonally-adjusted (NSA) index, which represents the change in tonnage actually hauled by fleets before any seasonal adjustment was 139.8 in October, which was 0.9 percent ahead of September.

The average price per gallon of diesel gasoline fell 3.7 cents to $2.445 per gallon, according to data issued today by the Department of Energy’s Energy Information Administration (EIA). This marks the lowest weekly price for diesel since June 1, 2009, when it was at $2.352 per gallon.

In its report, entitled “Grey is the new Black,” JLL takes a close look at supply chain-related trends that can influence retailers’ approaches to Black Friday.

This year, it's all about the digital supply network. In this virtual conference, we will define the challenges currently facing supply chain organizations and offer solutions designed to transform linear operations into dynamic, automated networks that offer seamless communication, visibility, and the ability to respond and optimize processes at any given time.

In his opening comments assessing the economy at last week’s RailTrends conference hosted by Progressive Railroading magazine and independent railroad analyst Tony Hatch, FTR Senior analyst Larry Gross said the economy continues to slog ahead at a relatively tepid pace, coupled with some volatility in terms of overall GDP growth. And amid that slogging, Gross said there is currently an economic hand-off occurring between the industrial sector and the consumer sector.

Article Topics

News · FedEx · All topics


Post a comment
Commenting is not available in this channel entry.

© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA