Warehouse automation: Westfalia Technologies introduces Bill Brown as new service manager

Brown’s role is to move the growing department forward while addressing customers’ needs for quick response time and technical expertise.

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Westfalia Technologies, a provider of warehouse automation solutions, has named Bill Brown to the position of service manager.  He will be responsible for supporting customers’ service needs including installations, upgrades, preventative maintenance and repairs to Westfalia’s Automated Storage & Retrieval Systems (AS/RS), conveying systems and the Westfalia Deam case packing & handling systems product line.

Brown has over 20 years of manufacturing experience, and over 15 years of management and customer service specific to the manufacturing industry.  Previously he held positions at Graham Engineering as Service Department Manager and at Engel Machinery.

“We are confident Bill will move our service department forward as we continue the mantra of being a world class organization. Our service organization is growing year after year, and our customers are demanding more flexibility, faster response time, and more technical competence. He will bring professionalism, service expertise, and be a good custodian of our client relationships,” said Dan Labell, president of Westfalia Technologies.


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