Warehouse automation: Westfalia Technologies introduces Bill Brown as new service manager

Brown’s role is to move the growing department forward while addressing customers’ needs for quick response time and technical expertise.

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Westfalia Technologies, a provider of warehouse automation solutions, has named Bill Brown to the position of service manager.  He will be responsible for supporting customers’ service needs including installations, upgrades, preventative maintenance and repairs to Westfalia’s Automated Storage & Retrieval Systems (AS/RS), conveying systems and the Westfalia Deam case packing & handling systems product line.

Brown has over 20 years of manufacturing experience, and over 15 years of management and customer service specific to the manufacturing industry.  Previously he held positions at Graham Engineering as Service Department Manager and at Engel Machinery.

“We are confident Bill will move our service department forward as we continue the mantra of being a world class organization. Our service organization is growing year after year, and our customers are demanding more flexibility, faster response time, and more technical competence. He will bring professionalism, service expertise, and be a good custodian of our client relationships,” said Dan Labell, president of Westfalia Technologies.


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Global transportation isn’t getting any easier to manage. With new rules and regulations to learn, new compliance requirements to adhere to, and new customers and business partners to onboard, navigating the complexities of the global market can be difficult for any company. To fully leverage their global supply chains, firms need a robust, global transportation management system that helps them navigate this ever-changing environment.
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From the July 2016 Issue
While it’s currently a shippers market, the authors of this year’s report contend that we’ve entered a “period of transition” that will usher in a realignment of capacity, lower inventories, economic growth and “moderately higher” rates. It’s time to tighten the ties that bind.
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