Intelligrated integrates technical support for Knighted software solutions

Knighted WMS, WCS and LMS software customers now have access to expanded 24/7 technical support services from Intelligrated.
null
By Modern Materials Handling Staff
October 01, 2013 - MMH Editorial

Intelligrated, a North American-based automated material handling solutions provider, announces the integration of its technical support services for Knighted software customers. Intelligrated’s Customer Service & Support team now offers 24/7 single-source support for Knighted Vision warehouse management (WMS), WCSPlus warehouse control (WCS) and GoalPost labor management (LMS) software customers with expanded technical support contracts.

Knighted software technical support inquiries are now handled through Intelligrated’s customer support hotline. This hotline connects customers to a team of knowledgeable and highly-trained Intelligrated and Knighted customer support engineers.

Knighted customers with expanded technical support contracts can now also access Intelligrated’s Customer Service & Support Dashboard, an online incident management portal that provides visibility for all technical support interactions.

“Intelligrated and Knighted are well-positioned to provide unique, fully-integrated fulfillment execution solutions to satisfy the demands of fast-paced multi-channel distribution and fulfillment environments,” said Greg Cronin, executive vice president, Intelligrated. “By integrating Knighted software into Intelligrated’s technical support services, our combined solutions are backed by 24/7 coverage from a single, responsive source.”



Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

The popularity of cloud computing has consumed headlines ranging from fear and doubt, to claims of being the ultimate answer to all software applications in the enterprise. You may be asking yourself, what's the real story? Download the white paper, WMS in the Cloud, today to find out if cloud computing is right for your business.

A well-designed driver wellness program could make the job more attractive and help alleviate driver turnover.

Download this new white paper to understand vital (and complex) customs requirements and competitive strategies for business shipping through the US/Canada border.

The trend of rising weekly diesel prices remains intact, with the Department of Energy’s Energy Information Administration (EIA) reporting this week that the average price per gallon of diesel gasoline increased 1 cent to $2.914 per gallon.

When the United States House of Representatives last week voted extend current law and authorizes surface transportation programs through the end of July by a steep margin, it was widely expected that the United States Senate and follow their lead. That is exactly what happened on Friday, May 22, with the measures headed to President Obama to be signed into law.

About the Author

Josh Bond, Associate Editor
Josh Bond is an associate editor to Modern. Josh was formerly Modern’s lift truck columnist and contributing editor, has a degree in Journalism from Keene State College and has studied business management at Franklin Pierce. Contact Josh Bond

Comments

Post a comment
Commenting is not available in this channel entry.