Intelligrated integrates technical support for Knighted software solutions
Knighted WMS, WCS and LMS software customers now have access to expanded 24/7 technical support services from Intelligrated.
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Knighted software technical support inquiries are now handled through Intelligrated’s customer support hotline. This hotline connects customers to a team of knowledgeable and highly-trained Intelligrated and Knighted customer support engineers.
Knighted customers with expanded technical support contracts can now also access Intelligrated’s Customer Service & Support Dashboard, an online incident management portal that provides visibility for all technical support interactions.
“Intelligrated and Knighted are well-positioned to provide unique, fully-integrated fulfillment execution solutions to satisfy the demands of fast-paced multi-channel distribution and fulfillment environments,” said Greg Cronin, executive vice president, Intelligrated. “By integrating Knighted software into Intelligrated’s technical support services, our combined solutions are backed by 24/7 coverage from a single, responsive source.”
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May 2024 Logistics Management
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