DSC Logistics uses labor management to get the job done

3PL leader DSC Logistics revved up productivity with conventional processes driven by a labor management system.
image

(Above) Jim Chamberlain, director of industrial engineering.

By Bob Trebilcock, Executive Editor
September 17, 2010 - MMH Editorial

At Modern, we love automation. There is a wow factor about high-speed sortation, automated storage and retrieval systems, and automated guided vehicles. But we’ll let you in on a dirty little secret: The vast majority of warehouses, plants and DCs still get the job done with the same tools that have been serving the industry for the past 60 years, like pallet rack and lift trucks, all jazzed up with RF-driven picking.

Well, the same is true for thirdparty logistics providers (3PL). For a 3PL, it’s easier to bring in a new client when there’s no conveyor and sortation bolted to the ground, and it’s easier to scale labor up or down if demand spikes or contracts than it is to have idle automation. And, with 3PLs working on razor-thin margins, getting the most productivity out of those basic tools is important to winning new business and keeping existing customers.

That’s why DSC Logistics began rolling out a labor management system (RedPrairie, 877-733-7724) in 2005. Given the importance of labor to DSC’s business, the goals for the system were relatively simple, says Jim Chamberlain, director of industrial engineering. “As a 3PL provider, labor is the biggest component of our business,” Chamberlain says. “Our ability to manage that labor could be seen as a differentiator.”



About the Author

Bob Trebilcock
Executive Editor

Bob Trebilcock, executive editor, has covered materials handling, technology and supply chain topics for Modern Materials Handling since 1984. More recently, Trebilcock became editorial director of Supply Chain Management Review. A graduate of Bowling Green State University, Trebilcock lives in Keene, NH. He can be reached at 603-357-0484.


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

Even as Congress was putting the finishing touches on a 10-month short-term funding extension to the federal aid highway bill that temporarily averts a funding crisis, Transportation Secretary Anthony Foxx was ripping the measure as a short-term “gimmick” that once again fails to adequately fund U.S. infrastructure needs in the long run.

ISI is comprised of Integrated Services, ISI Logistics and ISI Logistics South and is focused on the warehousing and transportation needs of automotive shippers. RRTS said that in 2013, Integrated Services generated revenues of approximately $21 million adding that Integrated Services is expected to be accretive to Roadrunner’s earnings in 2014.

The market for supply chain management software continues to expand, highlighting the importance of software in today’s supply chains.

Over the past five years emerging markets have maintained their “growth dynamic,” observes John Manners-Bell, CEO, of the London-based think tank Transport Intelligence (Ti).

Amid the talk and coverage about things negatively impacting the trucking industry like increasing regulations, tight capacity, and equipment-related issues and challenges, there is one thing to always remember about the sector: it moves a lot of freight, make that more than a lot, actually.

Article Topics

· Warehouses · RedPrairie · Labor Management · All topics

Comments

Post a comment
Commenting is not available in this channel entry.