While revenue numbers have flattened a bit, the Regional LTL category continues to represent some of the most forward-thinking carriers in trucking. Competition is stiff, so every regional carrier is looking to get a step ahead by improving tracking technology and getting closer to shipper customers through more consultative customer service.
According to readers, the 12 carriers listed below are executing service improvements and continuing to meet increasing freight demands. Leading the Northeast/Mid-Atlantic is New Penn (47.17). Pitt Ohio scored a 10.11 in Value and a 7.85 in Information Technology to top those categories. A. Duie Pyle led Equipment & Operations with an 8.15.
Southeastern Freight Lines was in front in the South/South Central region (48.17). In the Midwest/North Central region, Dayton Freight Lines (48.66) and Holland (46.74) are joined by newcomer Lakeview Motor Express (45.31). In the West, we see three repeat winners from last year: Peninsula Truck Lines (47.31), Lynden Transport (44.87), and Mountain Valley Express (43.51). They’re joined by Reddaway (43.65), a carrier that just missed the cut last year.
2013 Quest for Quality Winners Categories