RedPrairie CTO discusses Vortex Connect acquisition

Software provider to embed mobility across its solution footprint

By ·

Editor’s note: This item originally appeared on the Web site of Modern Materials Handling, LM’s sister publication.

On Aug. 13, RedPrairie announced the purchase of Vortex Connect, a pioneer in best-of-breed mobile workforce management solutions that strengthen business-to-employee (B2E) communications and operations. According to John Kopcke, RedPrairie’s chief technology officer, the acquisition will allow RedPrairie to embed mobility across its solution footprint, enhancing its already robust workforce management offerings. Josh Bond, associate editor of LM’s sister publication Modern Materials Handling, recently had an opportunity to ask Kopcke some questions about the impact of the acquired technology, and this is what he had to say.

Modern: What do the Vortex features allow RP end-users to do now that they couldn’t do before?
Kopcke: The Vortex acquisition will initially enhance RedPrairie Enterprise Workforce Management (EWFM) with new capabilities such as mobile shift management and bidding, mobile communications and operations management, and employee self-service. This ability to communicate with employees in real-time and through multiple touch points is a powerful method in improving the effectiveness of business-to-employee interactions. Additionally, RedPrairie will leverage this acquisition to embed mobility across our solution footprint, ahead of others in the market and to the benefit of our customers.

Modern: Inside the four walls, who is the end-user? Is this a management tool, or is it to be used by every employee?
Kopcke: Mobile-enabled workforce management solutions can be used to drive efficiencies and improve performance with both managers and employees, based on the organization’s needs. For example, an employee might use the mobile tool for self-service functions such as clocking in and viewing/selecting upcoming shifts, in addition to task management, or even communicating with management or colleagues. A manager might leverage mobile-enabled WFM for visibility into task management execution, KPIs, and labor spend, as well as real-time communication with employees. Additionally, it frees them from being tied to their PC and allows them to better engage with stakeholders/employees, ultimately increasing productivity.

Modern: What application do Vortex’s features currently have for warehouse management and what we think of as traditional labor management?
Kopcke: Mobile-enabled workforce management solutions transcend industry and operational discipline in the ability to maximize employee productivity, reduce costs, and foster team collaboration.  Whether you are located in a warehouse or a retail store, mobile-enabled solutions can help ensure employees are focused on the right tasks, at the right time, and if exceptions take place, managers and employees can communicate quickly to make sure business needs are met and execution gets back on track.

Modern: Is there any thought of adapting labor management, task assignments, productivity tracking, etc, to a mobile device?
Kopcke: Yes, absolutely. With the consumerization of IT and increasing acceptance of “BYOD” (bring your own device), a growing percentage of the workforce is very comfortable communicating and getting information via a mobile device, whether those devices are provided by their employer or it’s their own personal device.  Communicating with employees the way they want to be communicated with, such as through mobile devices, is yet another method in promoting the efficiencies and employee-empowerment that can be achieved through the right workforce management solution.

About the Author

Josh Bond, Senior Editor
Josh Bond is Senior Editor for Modern, and was formerly Modern’s lift truck columnist and associate editor. He has a degree in Journalism from Keene State College and has studied business management at Franklin Pierce University.

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Latest Whitepaper
Warehouse Management Systems (WMS) / Inventory Management Technology: 6 Trends for the Modern Age
Here’s how the next generation of warehouse and inventory management systems are evolving to help logistics operations operate more efficiently and improve their bottom lines in our brave, new digital age.
Download Today!
From the March 2018 Logistics Management Magazine Issue
We know e-commerce is reshaping logistics, but what are the technologies savvy managers can leverage to meet evolving requirements and shifting operational constraints? We’ve rounded up insights from leading analysts to share tools that are available now as well as what’s on the horizon.
Reverse Logistics in the “Age of Entitlement”
Logistics Management’s Viewpoint on E-commerce: Leveraging available tools
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
Securing IoT data across the connected supply chain
Learn why a holistic approach to IAM is the most effective way to govern access to your systems and information requested by your partners, vendors, customers, and connected devices.
Register Today!
Evolution of E-commerce: The possibilities of tomorrow
We know e-commerce is reshaping logistics, but what are the technologies savvy managers can leverage...
State of Global Logistics: Delivering above and beyond
Industry experts agree that costs across all sectors worldwide will continue to rise in 2018, and...

2018 Rate Outlook: Economic Expansion, Pushing Rates Skyward
Trade and transport analysts see rates rising across all modes in accordance with continued...
Building the NextGen Supply Chain: Keeping pace with the digital economy
Peerless Media’s 2017 Virtual Summit shows how creating a data-rich ecosystem can eliminate...