E2open Achieves ISO 27001 Certification

By Patrick Burnson · November 20, 2013

E2open, a leading provider of cloud-based solutions for collaborative planning and execution across global trading networks, today announced that the company is the first dedicated, cloud-based supply chain Software-as-a-Service (SaaS) vendor to achieve the International Organization for Standardization/International Electrotechnical Commission (ISO/IEC) 27001:2005 Security Certification (ISO 27001).

ISO 27001 is an internationally recognized standard for certifying that a provider’s Information Security Management System (ISMS) protects its information and that of its customers.

“Information security is of the highest importance today, especially in terms of supply chain management, as it has far-reaching implications for daily business operations and interactions with customers,” said Mark Woodward, President and CEO, E2open. “With the achievement of ISO 27001 certification, our customers have the assurance of our commitment to their security knowing that their sensitive data will be managed and secured at the highest level with our policies and procedures.”

ISO 27001 was first published in October 2005 by the ISO and the IEC. The standard specifies security management best practices and comprehensive security controls following the ISO 27002 best practice guidance. As the only internationally accepted security standard, ISO 27001 demonstrates and ensures security best practices and a managed approach to information protection including risk, governance, and compliance. E2open’s results were certified by National Quality Assurance (NQA), which is accredited by the United Kingdom Accreditation Service (UKAS). In addition, E2open currently maintains SSAE16 certification for controls for processes for the past seven years.

“Receiving ISO 27001 certification demonstrates our commitment to delivering a consistent, reliable, and secure operating environment to more than 117,000 users on the E2open Business Network,” continued Woodward.

E2open joins many leading, global businesses that have earned the prestigious ISO 27001 certification, including Amazon, Microsoft, and Salesforce.com, to realize the following benefits:

• Independent validation to the highest standards of security management practice
• Assurance of contractual, statutory, and regulatory requirements
• Enhanced customer satisfaction that improves client retention
Sean Rollings, Vice President, Product Marketing, E2open, noted that supply chain is “mission critical” for their users.
“They are highly dependent on collaboration with their trading partners on plans, orders and inventory,” he said. “ This requires that we ensure the utmost in security of their data in the Cloud – and ISO 27001 certification is one additional proof point.”

Gary Allison, Vice President, R&D, E2open, said in an interview that its ISO 27001 certification is part of the company’s “multi-faceted pursuit” of cloud security for their customers’ data exchange and process collaboration. 

“A core tenet of this registration is continuous improvement and a laser focus on ensuring security is front and center for our customer’s information,” he added.


About the Author

Patrick Burnson
Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at [email protected]

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E2open · Logistics Technology · All Topics
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