McCollister’s Global Services lean process improvement journey initiated an internal and customer-focused assessment of one simple yet important process: product labeling.
After reviewing, McCollister’s warehouse solutions team found significant challenges within the operational setup, sometimes identifying 20 labeling errors in a single day. (Just one labeling error could result in $1,000 in lost materials.)
Tyler Yoos, VP/GM of McCollister’s Global Services, a specialty transportation & warehouse fulfillment service provider, will candidly discuss this costly problem firsthand while sharing the simple, cost-effective solutions that improved his company’s labeling process to over 99.8% accuracy – all with happier, less-fatigued workers.