Subscribe to our free, weekly email newsletter!


29th Annual Quest for Quality Awards: Ocean carrier’s lead the way on the water

Unlike their brethren on the highways, ocean carriers will not be reporting capacity restraint issues from their unique position on the high seas over the next 12 months.

August 01, 2012

image
As Executive Editor Patrick Burnson reported last month in our expansive State of Logistics Report (logisticsmgmt.com/sol2012), nearly 60 new vessels of at least 10,000 twenty-foot equivalent units (TEUs) are being staged for deployment.

In the meantime, LM has been reporting that the active global ocean cargo container fleet has grown by 2 percent so far in 2012, and analysts feel that it will expand more than 7 percent by the end of this year. With this news, ocean carrier analysts will now be looking closely to see if the buying spree of last year will pay off. “Most indicators reveal that overspending and rate cutting to win market share proved to be profoundly damaging strategies for all but a few ocean carriers,” reported Burnson.

Well, the 13 carriers listed below have certainly seen their way through the fog of their recession strategies in terms of service performance in the eyes of LM readers. In fact, we’re happy to report that the overall weighted average jumped up 2.7 points, signaling a slightly more satisfied shipper base.

Horizon Lines posted an impressive 50.02 overall weighted score, a category high this year and a whopping 6.73 jump from its overall score in 2011. Horizon got there by posting a top mark in Customer Service (10.57). On Horizon’s heels are Seaboard Marine (49.78) and Evergreen Line (49.13). Seaboard posted the best scores in On-time Performance (12.14) and Value (10.82) and makes it back to the winner’s podium after missing the cut in our 2011 survey.

Crowley Liner Services put up the top mark in Equipment & Operations this year (10.00), while Maersk Line posted the highest score in Information Technology (8.41). Along with Seaboard, LM readers welcomed MOL (47.15) and Hamburg-Sud (46.54) back to the podium this year after those carriers missed the cut in our 2011 survey.


2012 Quest for Quality Winners Categories

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL/INTERMODAL
      OCEAN CARRIERS | PORTS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS


home page

2012 Quest for Quality Ocean Carrier Winners

Air Cargo by Southwest Airlines-Same Day Cargo and FreightAPL provides customers around the world with container transportation services through a network combining high-quality intermodal operations with state-of-the-art information technology. More About APL

Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

The Department of Transportation’s Bureau of Transportation Statistics (BTS) reported this week that U.S. trade with its North America Free Trade Agreement partners Canada and Mexico in January dropped 1.2 percent to $89.3 billion.

Download our new white paper, "The ABCs of HST: Understanding the Harmonized System of Tariffs," for insights and explanations of the complex cross-border classification codes.

In today's supply chain, the only constant is change. Our white paper 'Change Your Perspective: Four Keys to Effectively Adapting to Rapid Change in the Distribution Center Environment' provides key insights on not only adapting to trends, but which trends will enable you to achieve running the warehouse of the future.

Despite great strides in mechanization and technology, many U.S. ports and terminals remain challenged by political conflicts, internecine competition, and internal communication issues.

Navis World 2015 welcomes record crowds to examine technological solutions to port congestion

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA