29th Annual Quest for Quality Awards: Regional LTL’s top sprinters find success

Being nimble, quick, and responsive to constantly changing customer demands has kept many of the nation’s top regional LTL’s alive over the past four years.

By ·

image
But this year’s story revolves around the improved scores across the entire regional category, signaling that this year’s Quest for Quality winners have come out of the Great Recession with a full head of steam.

Leading the way in the Northeast/Mid-Atlantic region for the sixth year in the row is A. Duie Pyle with an impressive 49.32 weighted average score. New Penn Motor Express put up a 47.91 average, taking Quest for Quality gold for the second year in a row, while perennial winner Pitt Ohio (46.46) and Ward Transport Logistics (46.44) round out the category that saw scores up by .5 to a full point.

Only one carrier beat the weighted average in the South/South Central region. Southeastern Freight Lines, another perennial winner, posted a 49.30 to take home Quest for Quality gold. In the Midwest/North Central region we found Dayton Freight Lines and Holland battling it out again for top spot yet again. Dayton put up a 47.12 total score while Holland put an equally impressive 47.09.

Storming to an impressive win out West, perennial Quest for Quality winner Lynden Transport put up a 49.80, the highest overall average posted in the entire regional category. According to readers, Lynden was tops in four out of five of our key criteria this year, posting 11.67 in On-time Performance, 11.44 in Value, 8.23 in Information Technology, and 10.04 in Customer Service. Readers tell us that Mountain Valley Express was tops in Equipment & Operations this year with a 8.47. Oak Harbor Freight Lines edged in second in the category this year, posting a 48.17, just 1.63 points behind Lynden.


2012 Quest for Quality Winners Categories

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL/INTERMODAL
OCEAN CARRIERS | PORTS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS


home page

2012 Quest for Quality Regional LTL Carrier Sponsors

Northeast/Mid-Atlantic regional

Western regional


About the Author

Michael Levans, Group Editorial Director
Michael Levans is Group Editorial Director of Peerless Media’s Supply Chain Group of publications and websites including Logistics Management, Supply Chain Management Review, Modern Materials Handling, and Material Handling Product News. He’s a 23-year publishing veteran who started out at the Pittsburgh Press as a business reporter and has spent the last 17 years in the business-to-business press. He’s been covering the logistics and supply chain markets for the past seven years. You can reach him at [email protected]

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Latest Whitepaper
Logistics Network Analysis
Logistics network monitoring is an important step in understanding what actually occurs throughout your supply chain.
Download Today!
From the January 2018 Logistics Management Magazine Issue
Industry experts agree that costs across all sectors worldwide will continue to rise in 2018, and the most successful shippers will be those that are able to mitigate their impact on profitability. And, the right technology will play an increasingly vital role in driving efficiencies across the global logistics network.
The Future of Retail Distribution
Navigating the Reverse Supply Chain for Connected Devices
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
IAM, IoT and the Connected Supply Chain
There are three primary models of Identity and Access Management (IAM) technology that CTOs, CSOs, and Supply Chain executives are using to enhance their trading partner communities. While each leverages IAM and the IoT as core components only an “Outside-in” approach truly connects people, systems and things reliably and securely across the supply chain.
Register Today!
EDITORS' PICKS
State of Global Logistics: Delivering above and beyond
Industry experts agree that costs across all sectors worldwide will continue to rise in 2018, and...
2018 Rate Outlook: Economic Expansion, Pushing Rates Skyward
Trade and transport analysts see rates rising across all modes in accordance with continued...

Building the NextGen Supply Chain: Keeping pace with the digital economy
Peerless Media’s 2017 Virtual Summit shows how creating a data-rich ecosystem can eliminate...
2017 NASSTRAC Shipper of the Year: Mallinckrodt; Mastering and managing complexity
An inside look at how a large pharmaceutical firm transformed its vendor and supplier relationships...