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Quest for Quality Awards: OCEAN CARRIERS


August 27, 2010
NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL
OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS
 Ocean carriers
 
On-time
performance
Value
Information
technology
Customer
Service
Equipment
& operations
Weighted
score
Wallenius Wilhelmsen
10.50
9.23
3.80
6.53
3.90
33.95
Matson Navigation
11.33
8.34
4.24
5.76
4.02
33.69
Horizon Lines
10.67
9.04
4.02
5.72
3.86
33.32
Seaboard Marine
10.93
8.95
3.80
5.65
3.93
33.25
Maersk Line
10.68
8.31
4.28
5.75
4.22
33.24
Crowley Liner Services
10.35
8.91
3.80
5.94
4.06
33.06
Hamburg-Sud
10.53
8.98
3.62
5.71
4.01
32.86
"K" Line America Inc.
10.71
8.42
3.80
5.98
3.79
32.69
OOCL
10.46
8.96
3.96
5.44
3.78
32.59
APL
10.39
8.35
4.12
5.57
4.08
32.52
Hanjin Shipping
10.07
8.81
3.92
5.73
3.89
32.42
Sea Star Line
9.47
8.92
3.69
5.85
4.20
32.14
Evergreen Line
10.03
8.88
3.92
5.36
3.86
32.08
Atlantic Container Line
9.90
8.31
3.80
5.88
3.93
31.82
AVERAGE
9.92
8.48
3.80
5.45
3.84
31.48
 
Source: Logistics Management, Peerless Media Research Group
All scores are weighted. Weighted scores are determined by multiplying the average raw scores by the average importance of each attribute (1 = least important; 5 = most important).

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL
OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS

 
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