Subscribe to our free, weekly email newsletter!


Quest for Quality Awards: RAIL


August 27, 2010
NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL
OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS
 Rail/intermodal service providers
 
On-time
performance
Value
Information
technology
Customer
Service
Equipment
& operations
Weighted
score
Triple Crown Services
10.61
9.89
3.20
5.30
5.74
34.74
BNSF Railway
10.35
8.44
3.48
5.46
5.58
33.32
Norfolk Southern
10.25
8.44
3.43
5.25
5.70
33.06
CSX Transportation
9.63
8.38
3.59
5.19
5.56
32.35
Union Pacific
9.81
8.15
3.54
5.14
5.52
32.17
AVERAGE
9.80
8.35
3.34
5.12
5.41
32.02
 
 Intermodal marketing companies
 
On-time
performance
Value
Information
technology
Customer
Service
Equipment
& operations
Weighted
score
J.B. Hunt International
10.25
9.04
3.47
5.46
5.87
34.09
CSX International
10.00
9.29
3.59
5.52
5.43
33.82
C.H. Robinson
9.63
9.21
3.50
5.73
5.43
33.49
Hub Group
9.70
9.15
3.60
5.35
5.68
33.48
Exel
9.86
8.55
3.14
5.71
5.36
32.63
Alliance Shippers
9.68
8.57
3.26
5.69
5.33
32.53
Landstar Logistics
9.68
8.70
3.37
5.44
5.30
32.49
AVERAGE
9.54
8.75
3.35
5.39
5.41
32.45
 
Source: Logistics Management, Peerless Media Research Group
All scores are weighted. Weighted scores are determined by multiplying the average raw scores by the average importance of each attribute (1 = least important; 5 = most important).

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL
OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS

 
click here to download the PDF article
Click here to download the full PDF article
 

Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

Join Transplace for this Webcast, to learn how they were able to automate manual processes by tightly integrating their transportation management system (TMS) with the portals of carriers, and 3rd party vendors in a matter of a few weeks.

Following the integration, the new Hapag-Lloyd will rank among the four largest ocean cargo carriers in the world

AgTC will provide unique market intelligence at next annual meeting in San Francisco this June

With no fuel tax increase likely ahead of this year’s mid-term elections, trucking interests in Washington are moving to Plan B in their attempt to shore up funding for badly needed infrastructure improvements.

Crowley Maritime Corporation has acquired majority ownership of Accord Ship Management (HK) Limited and Accord Marine Management Pvt. Ltd.

Article Topics

· All topics

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2013 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA